Shipping policy

Shipping Costs

We offer free standard shipping on all UK orders. There are no additional delivery charges at checkout.

Order Processing

Orders are typically processed within 1–2 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with delivery details.

Delivery Times

Most orders are delivered within 2–5 business days after dispatch, depending on your location within the United Kingdom.

Delivery timeframes are estimates and may occasionally be affected by courier delays, seasonal demand, or circumstances outside our control.

Order Tracking

Where tracking is available, you will receive a tracking number once your order has been dispatched so you can follow your delivery.

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout. If an incorrect address is provided and the order has already been dispatched, we may not be able to redirect the shipment.

Returns and Return Shipping

If you wish to return a product, return shipping costs are the responsibility of the customer unless the item received is faulty or incorrect.

Returned items must be sent back in their original condition and packaging in accordance with our Returns Policy.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: brittsbrand@gmail.com